FAQ's

Electrostatic spraying FAQ’s

Because ES technology uses positively charged particles to adhere to surfaces, it provides many benefits over traditional sprays and foggers:

  • Envelops hard-to-reach areas with charged particles to create 360° coverage, thus providing more thorough coverage than other methods
  • Reduces the time it takes to cover and disinfect all surfaces and hard-to-reach places by 65% compared to conventional methods
  • Improves infection control and the spread of viruses such as novel coronavirus
  • Applies disinfectant in a more efficient, controlled manner, eliminating the dangers of overuse
  • Prevents costly financial burdens associated with contagious healthcare infections

1. Is Electrostatic Disinfection Safe?

The fine mist disinfectant kills viruses in under 2 minutes. Best of all, no wiping is required with electrostatic spraying, as with other procedures, and it is safe for all surfaces including electronic equipment.

2. Is Electrostatic Disinfection Environmentally Friendly?

Yes, the fine mist creates zero run-off, and no need to keep rinsing rags that have been in contact with disinfection solutions to help protect our water supplies. Electrostatic disinfection technology is also considered an eco-friendly method because it sprays up to 65% less chemicals per square foot.

3. How Do You Prepare for Electrostatic Disinfection?

Businesses receiving electrostatic disinfection services can prepare their space for cleaning by storing items that do not need to be sprayed, such as loose papers and articles of clothing. Having these items out in an area can impede a cleaning team’s ability to apply cleaning solutions quickly and easily, just as with other cleaning services.

  1. Turn off computers and printers.
  2. Remove all cell phones, iPads, and tablets from open areas/places in the drawer or cupboard.
  3. Remove or secure all paperwork and folders from desktops, as the pressure from spraying can shuffle.
  4. Remove and store clothing and other desired items from surfaces.
  5. Cover any items you do not want to get misted with sanitizing solution with a tarp or blanket
  6. Store all food, open containers, dishware, and cutlery in a safe space away from surfaces being sprayed. Any coffee cups, cutlery, or food containers will need to be washed before using if left out.
  7. Ensure floors are free of unnecessary items, to ensure the safety of our technicians.

4. How Soon Can You Return to Work?

You may return to your facility within one hour.

Data Centre FAQ’s

1. Why should I use a data centre cleaning company to control contamination inside my data centre?

The data centre is the heart of an organization’s mission critical infrastructure. Preventing interruptions with data centre cleaning requires preventive maintenance and safeguarding. The subfloor plenum in a raised floor environment requires regular data centre cleaning to keep it clean enough to prevent potentially costly downtime. Particulate build-up can cause failures in electronic circuits within computer equipment and is a main reason to perform computer room cleaning. This fact alone is the reason to perform data centre cleaning, or computer room cleaning in a data centre environment.

2. How does data centre cleaning prevent downtime?

Internal components of electronic computer equipment can fail due to various factors. Heat and contamination are two that are caused from a dirty subfloor environment. Equipment is cooled in a raised floor environment from under the raised floor and the particulate build-up can be carried into the internal circuits and cause failures. The cost of prevention, when using a qualified computer room cleaning company to perform data centre cleaning, is much lower than the cost of downtime when not cleaning. Computer room cleaning is insurance against possible problems due to not keeping your data centre clean.

3. How often should I perform data centre cleaning?

Most hardware and industry experts recommend a complete data centre cleaning at least twice per year, and a surface cleaning at least quarterly to maintain an acceptable level of cleanliness in your mission critical facility. If your facility does not have a raised floor, then you need to be concerned about ensuring that the flooring is static dissipative. We provide ESD floor finishing for non-raise floors.

4. How do I choose a qualified computer room cleaning company to perform data centre cleaning?

A qualified computer room cleaning company will specialise in data centre cleaning. They will have the proper equipment, trained technicians, and a great deal of experience in data centre cleaning. They will have personnel in order to support the on-going needs of your facility. Only use a qualified, experienced computer room cleaning company. Your IT investment demands that you use only qualified companies that specialise in cleaning mission critical facilities.

5. When is the best time to perform data centre cleaning?

The best time to perform data centre cleaning is when traffic in the data centre is at a minimum. For most companies, nights and weekends are the best time to perform maintenance in the data centre. However, we can provide computer room cleaning services anytime to meet your specific needs. Data centre cleaning does not cause any interruptions to service in your facility when performed by a qualified computer room cleaning company. We are flexible to meet your data centre cleaning needs.

6. Is encapsulating the subfloor necessary?

Subfloor encapsulation is crucial to maintaining an optimal environment for you mission critical data centre. The natural and continuous oxidation of the concrete subfloor is a major cause of controlled environment contamination, introducing concrete dust into the air plenum which is blown directly into IT equipment via cooling intakes. The only way to eliminate this source of contamination is to seal the surface of the concrete with an encapsulant. We offer services to encapsulate both existing and new data centres. Encapsulation should be part of a complete data centre preventive maintenance program.

7. Can a live data centre be encapsulated?

Yes, we can install an encapsulant in your live data centre. We have the experience and knowledge to safely install an encapsulant in the subfloor plenum without disturbing your operation.

8. Data centre sub-floor plenum decontamination?

The sub-floor void found in most data centres provides a conduit for cable management and fire protection systems as well as a plenum for cooling. Inadvertently, the sub-floor is a sink-source of contamination and since this area is not exposed on a daily basis; common issues typically go un-noticed until more serious problems arise.

9. Zinc Whisker remediation?

Zinc whisker contamination has become a serious issue plaguing IT and Facility managers in recent years. Although they are not a new phenomenon, several key factors influencing zinc whisker growth are now aligning. Zinc whiskers are primarily found on access floor tiles and the supporting structure. They are problematic because they are small enough to pass through computer equipment intake fans & filters, they are highly conductive, and they grow in an area with constant airflow. We work with every client on an individual basis and tailor solutions, which are cost effective and have minimal impact on your daily operation.

10. Data centre ceiling plenum decontamination?

The ceiling acts as a return plenum for warm air from the server cabinets which is re-circulated as cold air from the CRAC units. This area typically is never seen once the ceiling is in place however the return plenum is vulnerable to the accumulation of dirt, dust and other contaminants that can be a potential threat to CRAC units and sensitive equipment. Additionally there are safety risks when working in the ceiling, and gaining access in a populated room can be challenging. We have developed a systematic approach, much like our sub-floor plenum decontamination, for cleaning this vital area.

PC and office equipment FAQ’s

1. Why do I need to keep my equipment clean?

Regular cleaning of IT and office equipment not only prevents technical problems, it helps businesses to comply with Health & Safety Regulations and makes sound financial sense. Equipment looks newer for longer, improving your company image and boosting staff morale. This, together with a reduction in staff absence through illness, puts forward a strong argument that far outweighs the costs involved in implementing our services.

Our staffs are all fully qualified, specialist IT cleaning technicians who have undergone external and internal training programmes with the company. They all have a professional attitude to their work, are fully vetted before beginning work on customer premises, and are easily identified in our smart company uniform. Supervisors also oversee the work done on site 100% of the time.

2. How often should my equipment be cleaned and maintained?

How often your equipment should be cleaned and maintained is dependent on a number of factors, such as the environment where the equipment is kept, how many people use it, and how heavy the usage is. As a guide, our recommendation in everyday office conditions with one user per workstation, the equipment should be cleaned every three months to keep it in the best condition and to reap the maximum benefit.

The “IT Cleaning Company” offers advice to each client on the best cleaning solution for them, based on the important factors, and can tailor a package to meet these specific needs. One-off cleans and full cleaning programmes are both available to our customers.

3. When does the cleaning take place?

The services that we offer all have a degree of flexibility. Our work is conducted in a professional manner, with the aim of causing the minimum amount of disruption to the client and their staff. We can also eliminate the inconvenience of workplace disruption altogether with the options of ‘out of hours’ and weekend cleaning (including bank holidays).

4. How much does it cost?

A lot less than you imagine! Each piece of IT equipment costs just a few pounds to clean on each visit.

Call our team on

0800 2800 868

Or send us a message to enquire about your cleaning needs